Operations Assistant/Coordinator, Cruise

DMC Nordic Norway is a renowned destination management company with locations in Bergen and Oslo. It specializes in delivering high-quality services for both cruise and non-cruise clients. We are seeking motivated and detail-oriented Operations Assistants/Coordinators to join our teams Hva vi ser etter Personal Qualifications: Positive and service-oriented mindset, with a strong focus on guest satisfaction. Highly structured and organized, ensuring smooth operations and efficient workflows. Detail-focused and accurate, with strong attention to quality and precision. Proactive and independent, able to take initiative and drive tasks forward. Resourceful problem-solver, capable of finding effective solutions in dynamic situations. Strong multitasking ability, managing multiple priorities simultaneously with ease. Calm under pressure, able to think clearly, make sound decisions, and strategize effectively in stressful environments. Solid financial awareness, with the ability to accurately calculate rates and responsibly review and approve supplier invoices. Arbeidsoppgaver Key Responsibilities: Design, plan, and organize guest experiences across destinations throughout Norway. Serve as the primary liaison between clients, suppliers, and guests to ensure seamless communication. Travel to destinations to oversee on-site operations and guarantee service quality. Assisting guests upon arrival and provide follow-up support to enhance their overall experience. Manage financial processes, including calculating rates and approving supplier invoices. Professional Qualifications: Collaborative team player, eager to support colleagues and contribute to shared success. Excellent communication and problem-solving skills, with the ability to build strong relationships. Strong time management abilities, capable of prioritizing tasks and meeting tight deadlines. Proficiency in Microsoft Office, particularly Excel, with solid technical competence. Fluent English skills, both written and spoken; Norwegian language proficiency is an advantage. Geographical knowledge of Norway, ideally with extensive travel experience across the country. Background in tourism, with cruise industry experience (especially Shore Excursions or Purser roles) considered a strong asset. Willingness to travel, often at short notice, to oversee operations and guest experiences. Flexibility with working hours, including evenings, weekends, overtime, and occasional 24-hour availability when required. Vi tilbyr What We Offer Opportunity to work in the exciting cruise and travel industry International and collaborative work environment Career growth and professional development opportunities Dynamic role with exposure to global travel operations Homeoffice Competitive salary Excellent pension scheme Comprehensive health insurance Opportunity to travel to various cruise destinations and ports in Norway